Privacy policy

Introduction

This personal data policy describes how Commissioning ApS ("CxPlanner"), to the extent that CxPlanner is data responsible, processes your personal information obtained via the cloud-based software system called CxPlanner, which can be used for project management, etc. ("The Application"), which is accessible to users via CxPlanner's website and or CxPlanner's apps, as well as any optional modules that may be made available to the user.

When CxPlanner processes your personal information in connection with the Application, it basically takes place as a data processor for the companies that have entered into a subscription agreement with CxPlanner (the "Customers"), and only on the instructions of the data controller. For more information about the processing of personal data carried out on behalf of the Customers, please refer to the Customers' privacy policies. This will usually be your employer.

CxPlanner is the data controller for the processing of personal data, which is done for CxPlanner's own purposes.

CxPlanner / Commissioning ApS
Classensgade 24
2100 Copenhagen
TAX: 40753702
Phone: +1 (888) 278-9993
Email: support@cxplanner.com
Web: https://cxplanner.com

The purpose and legal basis for the processing of personal data

CxPlanner processes your personal information for the following purposes:

• CxPlanner processes general information such as username, contact information and billing information on the Customers as well as contact persons at the Customers, as the processing is necessary for the purpose of fulfilling a contract, cf. Article 6 (1). 1, letter b in the GDPR, cf. § 6, para. 1 of the Data Protection Act, and since CxPlanner has a legitimate interest in being able to get in touch with Customers and invoice, cf. Article 6, para. 1, letter f in the GDPR, cf. § 6, para. 1 of the Data Protection Act.
• CxPlanner processes your general personal information if you have signed up for CxPlanner's newsletter and / or news magazine or if you have requested information about, for example, new functionalities in the Application, new partners with whom CxPlanner has entered into a collaboration agreement or information about new third-party apps that can be integrated with the Application.
• CxPlanner contains necessary logging data such as IP addresses for to ensure that the Application works properly.
• CxPlanner only collects, processes and stores personal information that is relevant, sufficient and necessary for those purposes.

The processing of personal data

Storage period

Upon termination of a Customer's subscription with CxPlanner or the Customer's decision to delete your data in the Application, the customer's data will be removed. The customer's data may appear in some encrypted backups.

Recipients of personal information

In connection with your use of the Application, CxPlanner passes on or leaves your personal information to the following recipients:

• Authorities to which CxPlanner is legally obliged to pass on personal data, e.g. as part of tax reporting, or if CxPlanner is required to disclose by a court decision;
• Third-party apps and companies where you have specifically requested or given them access to your personal information stored in the Application, for example if you have installed an app that can communicate with the Application via an open API.
• CxPlanner data processors; and
• If you have entered into a Data Retention Agreement with CxPlanner, CxPlanner only performs the data processing agreed in the Data Retention Agreement, which will typically be the sole storage of your data, but without disclosure or reporting of this to authorities, except if CxPlanner is required to disclose legal decision, or if you yourself decide that data must be passed on to a third party.

Transfer to third countries

Data in CxPlanner are not transfer to third countries outside the EU.

Projects, tasks, checklists and other data are stored within the EU.

Your rights

According to GDPR, you have a number of rights in relation to CxPlanner's processing of information about you. If you wish to make use of these rights, which are described in more detail below, you must contact us through the contact information listed at the top of the personal data policy.

CxPlanner processes and responds to your inquiry as soon as possible and no later than one month after we receive your inquiry, unless the complexity and scope of the request means that we are unable to respond within one month. In that case, the deadline for reply may be up to 3 months in total, in accordance with Article 12 of the GDPR.

Right to insight

Upon request, you can gain insight into which personal data CxPlanner processes about you and which processing takes place, cf. Article 15 of the GDPR.

However, your access to information about it may be restricted for the sake of privacy of other persons, for trade secrets and for the sake of protection of intellectual property rights.

Right to rectification

You have the right to have incorrect personal information about yourself corrected, in accordance with Article 16 of the GDPR.

You can contact CxPlanner and state what the inaccuracies are and what they need to be corrected.

Right to delete

You have the right to have personal information about yourself deleted in accordance with Article 17 of the GDPR, provided that:

• The personal data are no longer necessary to fulfill the purposes for which they were collected or otherwise processed;
• You have withdrawn your consent and there is no other legal basis for the processing;
• You object to the processing and there are no legitimate reasons for the processing that precede the objection;
• The personal data has been processed illegally; or
• The personal data must be deleted in order to comply with a legal obligation to which we are subject.

However, the deletion may be limited in some cases. In particular, deletion cannot take place if CxPlanner is legally obliged to store all or part of personal data or it is necessary to store the personal data in order for a legal claim to be established, asserted or defended. In that case, we will only store the information to which we are legally obliged or entitled and will delete other personal information.

Appendix 1

This overview contains the categories of information that will normally be transferred to and processed and stored by CxPlanner as data controller in the Application and by others' visits to the website.

Client

• Name
• Email
• Company
• TAX-number
• Invoice data
• Contact Information

Users

• Name
• Email
• Company

Website visitors

• Which pages are visited and error tracking