We have servers placed within the EU with extremely high uptime and performance. Our server provider is compliant with multiple ISO standards and hosted by Amazon. See more here: ISO 9001, ISO 27001, IDO 27017 & ISO 27018.
As a company policy we are required to use double layer security which involves hardware keys and 2FA on all logins and activities. Every action taken by our staff is logged into our database for a strict history.
You data is valuable for us, so we are taking multiple backups both daily, weekly and monthly. These backups are stored and protected.
Our backup policy is into multiple backup jobs to ensure redundancy. All backup jobs are monitored for success.
All data communication is going through SSL (HTTPS) to ensure a secure data connection between you and CxPlanner. SSL stands for "Secure Sockets Layer" and is a secure network protocol for sending information securely over the internet.
In the top navigation bar with the website URL a small lock is shown. This lock indicates, that this page is using SSL. You can click on the lock to get information about our signing provider.
We are complying with the GDPR for all users; that includes users from countries not regulated by GDPR. If you want to have all your data deleted, you just need to contact us. If you are interested in our GDPR Data processing agreement, then just contact us, and we will send it to you.